(Or others who put themselves in the customer shoes.)
Ok. I had a disagreement with a customer last night on his WORDING. I have two scenarios.
I’m out with my good friends Jane & Sally.
Scenario 1: I say to the server/bartender, “Will you please get us a round?” Who is it implied is buying the round?
Scenario 2: I say to the bartender/server, “Jane & Sally would like another cocktail and I’ll take one, too.” Who is purchasing the cocktails?
Once I get input, come back for the outcome that happened in my situation.
Okay. I’m so glad that most of you agree with me. It is a regular customer and I’ve never had this problem with him before. I apologized and asked him what he wanted me to do. He said it was fine and I told him that I’d tell the people he bought for that they owed him one;) 99% of the time when people tell me they want a round and order for other people, the person ordering it is paying for it. Anyway, I just wanted input and now I’m good:) Oh, and I told him that next time, he shouldn’t order for other people and I’ll confirm what he wants to do in the situation.
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