Normally I don’t write in the morning but I am so frustrated that I feel overwhelmed and I am trying not to let “it” get to me. But too late it already has. Yesturday my office called me and asked if I would take a client now an then permenently on sat. I said yes. She told me she would call the other office and tell them. I said ok. We spoke twice there after. I asked her and she said yes she would call. Wellllllll guess what she didn’t. My office called me and asked how come I didn’t call them and tell them that I was going to take the perm. position with more hours and more $. They didn’t follow thru on what they were going to do and now it falls in my lap? Really? When I was a Reg. Pharm. Tech it was my job to call all the doctors every single a.m. and remind them that refills are needed for so and so even tho we faxed them the day before. It is called a follow up. If for whatever reason it could not be done as in insurance problem or the patient needs to see the doctor before refills can continue then we called the patients right after and let them know so that way it can be in most cases cleared up by the end of the bussiness day one way or another. Either go see your doctor or call the insurance company and find out what changes happened since your last refill. I even told them how to look on their card and find the group # and to ask for formularies and non - fomularies to get the cheapest meds. Did this while putting stock a way and waiting on patients in the store and thru drive thru. I made sure it was done by 11:00 a.m. so that way they have the rest of the day to figure out what needs done.
This constant being called out on shit ~ I’m sorry she is busy write it on a fucking sticky note and put it somewhere on your computer. Anywhere. Even call me back and tell me to call them because YOU are too busy. I would have done that. But I thought the “offices” touched basis every day or if changes occured between the office employees. I need to go do some yoga and stretch and get this feeling of angst out of me before I go to my client. Downtown D canceled on me this a.m. and I took the kids for a walk. I just get tired of bullshit. If you can not do follow up on what your going to say then call me and I will do it. Don’t put it on me because you couldn’t do your end of it. Watch. Tomarrow I will be called in the office AGAIN. I am going to sit and write down everything so that way at least I can add to my file that is obviously being created as I write. Good Gawd. It isn’t like I bitch slap my clients or do ” no calls no shows” all I do is go when called and do my work and leave. May the rest of the day go better. I hope.
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