Dropped the Ball... in Plan B

I did some paper work a while ago for the agency I work for. It has to do with medicare/medicade crap and how they bill their clients. To make a long and boring story short they dropped the ball. I did not know there had to be more stuff done to this paper work. I get my schedule for this week and since the dear sweet people canceled me my hours are shot. So I called the company and asked about "shower visits" ~ Go in and shower for one hour and bam your done. Close to home and you can knock out quite a few in one week or day. O! Did you the inservice? YES! O! We need to do this and that to it then you can do shower visits. Really? Who dropped on the ball on that one I thought but didn't ask...but wanted to. I will get more hours I always do but it drives me nuts. Still it beats working at an alf any day of the week. Now that I got my crankies out I feel better. Thankyouverymuch. Need to get something to eat. That should make me even feel better. Yea.