Me: Customer wants to add wings. first order is already paid. make sure they are packaged together and both credit slips are delivered together.
Cook: ok
Driver: ok
Customer: can I make that a #8 coupon?
Me: Boss, can she make that a #8 coupon?
Boss: in an incomprehensible turkish accent No, its 2 separate orders.
Me: Ma’am, I’m sorry but there is no coupon for either order.
Customer: What are talking about? I’m looking at the menu right here. Wings, pizza and soda. #8 coupon.
Me: Boss, she says she is eligible.
Boss: Edit ticket.
Me: I can’t, computer won’t authorize editing a paid ticket. What do I tell her?
Boss: No coupon.
Me: Ma’am, I’m sorry, the other order was already paid for. There isn’t a coupon.
Customer: I haven’t paid for anything yet.
Me: Do you know who took your order?
Customer: Some guy.
Me: Boss, she says she hasn’t paid yet but computer says she did. she says she is eligible for a coupon. I don’t know what to tell her.
Boss: Customer is always right.
Me: So want me to give it to her?
Boss: no.
Me: what do I tell her if I can’t say no or yes?
Boss: Customer is always right.
Me: yeah, i got it. what do you want me tell her?
Boss: Tell her no coupon.
Me: What if she really didn’t pay for the pizza and soda? Drawer will be short.
Boss: Ring up wings. No coupon.
Me: But what about…
Boss: What is the problem? Tell her no coupon and ring up other order.
Me: Ma’am, I am sorry, my boss says because orders are separate there is no coupon.
Customer: sighs listen, I want the coupon.
Me: Boss, she wants the coupon and getting mad.
Boss: No coupon. finish her order.
Me: Ma’am…
Customer: I want to speak to your manager.
Me: Boss, she wants to talk to you.
Boss: Boss talks to customer, hangs up and cancels both orders
Boss: Next time there is a problem, ask me for help.
Me: But, but, but…yes boss.
I deal with this stupid fucking bullshit and fucking stupid bullshit like this every stupid fucking god damn stupid fucking day.

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