I really don’t.
I’m not gonna go into details, because frankly, I want to forget all about it.
I’ve been in customer service of some form or another for as long as I can remember. I’m a nice person. My service skills are top of the line, dangit. I’m a peppy person. I’m one of those “how can you be mean to her?” types. Not doting, just saying. That being said, very rarely do I ever come across a customer that truly gets under my skin. It’s been a couple years since I had a customer that made me cry. That is, until tonight.
I often wonder what their mothers would think of their behavior. Better yet, their children.
I don’t understand meanness, I really don’t. Do these people realize the impact their rudeness can have on our heart sometimes? I cried, and I’ve been dwelling on it all evening. I can’t help it. Her words keep repeating over and over again in my head. It’s really hard to get me that upset, but damn, man. She was just so hateful. I couldn’t even pity her for what kind of life she must lead to be so hateful.
Maybe I should say a prayer for her… and one for me to stop these intrusive thoughts.
HD
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