Letter to Working Links in OD

Dear Sir/Madam,

On the 27th of February, I emailed you about issues I had with a course I was being sent on through yourselves in conjunction with Poundland.
It is with sadness that I must email you again concerning the course.

I have since completed the course. In fact, my last day was last Friday. On that day we were assured that, whether or not we were to be offered an interview, we would receive a phone call on Tuesday.

Well, Tuesday came and went with me not having received a call. However, other people from the course that I am still in touch with commented on Facebook that they had received phone calls and had been offered interviews. Fair enough, I thought, they might phone me tomorrow with the bad news that I wasn’t being offered one.

On Tuesday night, I got a phone call from a friend asking if I wanted to go see a film, so I knew there was no problem with my phone, outside not having any credit.

Wednesday came along and still no call. I had noticed, again through Facebook, that someone else had got the number you were calling people from and phoned up. I also got the number.

Meanwhile, my friend phoned me to let me know she’d be late for meeting me. Again, obviously nothing wrong with my phone except the no credit.

So I borrowed my friends phone and called the number I had been given. The person I spoke to told me that they couldn’t tell me what was happening as they didn’t have the schedule on front of them, but that final decisions would be made today.

First of all, why would having the schedule on front of them make a difference towards not being able to let me know, if the decision had yet to be made? More importantly, I have one person telling me that no decisions have been made and therefore everyone would be getting calls the next day and five people saying that they had already been told with four of them having been called?

I don’t want to say that the person was telling me a lie, so I’ll simply state that it was an attempt to obfuscate the truth.

Fair enough, though. I waited for the call today. And waited. And waited. According to the clock on my computer it is currently 5:53pm. I’ve pretty much given up on getting the call today. As I was promised I would.

I have to assume that I haven’t been given one of the interview slots. But, really? I can accept not getting a call back when I have been warned that only successful candidates would be contacted. Except I was assured that, interview or not, I would get a call. Something about feedback. I can accept being messed about like this when, as happened to me at the end of last year, it’s a local nightclub. But, you are a national, supposedly respectable company. So you don’t get a free pass.

In case you’re wondering, no calls today, but I did receive a text message so my phone is still working. If you would like to finally make the call to me that I was supposed to receive on Tuesday, feel free. I never switch my phone off, except when I went to see the film. If, for some reason you don’t have my number, apart from when Triage sent it to you before the course started and the multitude of
paperwork I had to fill out for the course, it’s 07904803158.

I said I emailed you before the course. That was because of Triage. This one, however, is all on you.

Yours faithfully,

William Forbes