GRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!! *EDIT* in OD

I have Sky TV. My first bill is due soon. In fact, the first direct debit is due out on the 26th. I don’t get paid till the end of the month. This, as you may well imagine, may be a problem.

So I phoned them to get it changed. Only to find out they can’t do that as I need to give them 14 days notice. Apparently, it’s the law. Problem is, they didn’t actually give me 14 days notice. Or did they?

I have paperless billing. I have this for everything. They posted my bill online in time for me to change this. Course, they didn’t bother to let me know this…

I was told they would try to take the money twice then my services would be cut (but no time frame for that happening), basically made to feel as if the whole thing was my fault then advised that if I wanted to avoid bank charges, I would have to cancel the direct debit at my bank. Which I have done.

And that’s not all…

When I signed up for Sky, I was told because I did so online, I would get a £75 Marks and Spencers voucher. It arrived on Friday and, surprisingly, it was a £100 voucher. Now, I need a new suit, so I used it online to get one.

It arrived on Monday, I picked it up and discovered that the jacket didn’t fit. So I took it back today hoping to swap it.

Turns out because I bought it in an online sale, they don’t have it. So they gave me a refund. Well, a credit voucher. Which, it turns out, I can’t use online. (Something about a bar code.) And, it turns out, if the person in the shop had just given me the jacket back, I could have sent it back (freepost, no less) and got a refund to my card. Which meant I could have got the jacket eventually.

Instead, I have a credit note that I can’t use to get what I need. No Suit. A pair of trousers that are essentially useless and can either be swapped for another credit note that will basically be of no use as I still can’t use them for what I need to get (the only suit I can get for the same money in store in black is a dinner suit, a bit too posh for my needs) and a fair amount of grief.

Frustrating day, and it doesn’t include work!

Yes, I am drinking. No, I’m not drinking as much as I’d like to be.

Will

*EDIT*

After a few emails back and forth, I was told that I could order my replacement jacket in the store. Which I was emphatically told yesterday I couldn’t

So, after work I came home, got my credit note and the trousers(if I was told I couldn’t get the jacket, I was planning to return them as they’d be useless) and went back to Marks and Sparks…

…and ordered my jacket.

Turns out the person yesterday lied to me. Which, well, not fucking happy about.

So I’m picking it up on Friday.

Will