failure in user experience in Random Commentary

“Send us feedback!” they say.

You click on their precious link with a nice little thrill that they care what you think, and they’ve made it easy for you to bring your user experience issue(s) to their attention. You fill out the little form, concisely and politely pointing out your discomfort with their untrusted root security certificate, and click submit.

“Oops! There was a problem sending your feedback. Please try again later.”